Last Updated: 1 December 2025

Alarm Blow (“we,” “us,” or “our”) operates https://alarmblow.com (the “Website”). We are registered in Nigeria with RC Number [insert your CAC registration number] and have our registered office at 115 Udo Umana, Uyo, Akwa Ibom, Nigeria.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, contact us via WhatsApp, phone, email, or any other means.

By using our website or purchasing our products, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

Full name
Phone number (WhatsApp & calls)
Delivery address and city/state
Email address
Payment information (processed securely via Paystack/Flutterwave – we do not store card details)
Any other information you voluntarily give us (e.g., via contact forms or messages)

b. Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent
Referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders (including Pay on Delivery)
Communicate with you via WhatsApp, SMS, email, or phone
Send order updates, tracking details, and installation guides
Provide customer support
Send marketing messages (only if you opt in)
Improve our website, products, and services
Prevent fraud and secure our website
Comply with Nigerian laws and regulations

3. Sharing Your Information

We do not sell your personal data. We only share it with:

Delivery partners (name, phone, address only)
Payment gateways (Paystack, Flutterwave) – fully PCI-DSS compliant
WhatsApp (Meta) when you message us
Government authorities if required by law
Trusted service providers (hosting, analytics) under strict confidentiality

4. WhatsApp Communication

When you message us on WhatsApp, your phone number and messages are processed by WhatsApp Ireland Limited (Meta). Their privacy policy applies: https://www.whatsapp.com/legal/

5. Cookies & Tracking

We use cookies to:

Remember your cart
Improve site speed and security
Analyze visitor behavior (Google Analytics)
You can disable cookies in your browser, but some features may not work properly.

6. Data Security

We use industry-standard encryption (SSL) and secure Nigerian payment gateways. While we take all reasonable steps to protect your data, no online transmission is 100% secure.

7. Your Rights (Nigeria Data Protection Act 2023)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent for marketing
Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise these rights, contact us at support@alarmblow.com

8. Pay on Delivery (POD)

When you choose Pay on Delivery, your name, phone, and address are shared only with our verified logistics partner for delivery. We delete this data 90 days after successful delivery.

9. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Alarm Blow
Phone/WhatsApp: +234 7026330920
Email: support@alarmblow.com
Address: 115 Udo Umana, Uyo, Akwa Ibom, Nigeria.

Thank you for trusting Alarm Blow with your security and your data.